Making Copyright Work Better Online: A Progress Report



In December, we announced four initiatives to tackle the problem of copyright infringement online. We’ve made considerable progress on each front, and we will continue to evolve our efforts in all four areas in the months to come.

  • Acting on reliable copyright takedown requests within 24 hours. We promised to build tools to make it easier for rightsholders to submit DMCA takedown requests for Google products (starting with Blogger and Web Search), and to reduce our average response time to 24 hours or less for submissions using these new tools. We built the tools earlier this year, and they are now being successfully used by more than a dozen content industry partners who together account for more than 75% of all URLs submitted in DMCA takedowns for Web Search. Our response time for these partners is now well below the 24 hour target. In the coming months, we will be making these tools available more broadly to those who have established a track record of submitting valid takedown requests.

  • Preventing terms that are closely associated with piracy from appearing in Autocomplete. Beginning in January, we started filtering terms closely associated with infringement from Google Autocomplete, our feature that predicts search queries based on popular searches from other users.

  • Improving our AdSense anti-piracy review. We have always prohibited the use of our AdSense program on web pages that provide infringing materials, and we routinely terminate publishers who violate our policies. In recent months, we have worked hard to improve our internal enforcement procedures. In April, we were among the first companies to certify compliance in the Interactive Advertising Bureau’s (IAB’s) Quality Assurance Certification program, through which participating advertising companies will take steps to enhance buyer control over the placement and context of advertising and build brand safety. In addition, we have invited rightsholder associations to identify their top priority sites for immediate review, and have acted on those tips when we have received them.

  • Improving visibility of authorized preview content in search results. We have launched Music Rich Snippets, which allow legitimate music sites to highlight content in the snippets that appear in Google’s Web Search results. Rhapsody and MySpace are among the first to implement this feature, which has been developed using open web markup standards, and we are looking forward to more sites and search engines marking up their pages. We hope that authorized music sites will take advantage of Music Rich Snippets to make their preview content stand out in search results.

These four initiatives have been an important part of our work combating piracy these last several months, but we’ve been pursuing other avenues as well.  We continue to believe that making high-value content available in authorized forms is a crucial part of the battle against online infringement. We have expanded our movie rental services on YouTube and launched the Google eBookstore, featuring a wide array of books from authors and publishers. We also continue to improve YouTube’s Content ID system to help more copyright owners (including song-writers and music publishers) to monetize their works and are working with WIPO on a rights registry that will help African musicians license their works. 

There is plenty more to be done, and we look forward to further refining and improving our processes in ways that help both rightsholders and users.

Another look under the hood of search



(Cross-posted on the Inside Search blog)

Over the past few years, we’ve released a series of blog posts to share the methodology and process behind our search ranking, evaluation and algorithmic changes. Just last month, Ben Gomes, Matt Cutts and I participated in a Churchill Club event where we discussed how search works and where we believe it’s headed in the future.

Beyond our talk and various blog posts, we wanted to give people an even deeper look inside search, so we put together a short video that gives you a sense of the work that goes into the changes and improvements we make to Google almost every day. While an improvement to the algorithm may start with a creative idea, it always goes through a process of rigorous scientific testing. Simply put: if the data from our experiments doesn’t show that we’re helping users, we won’t launch the change.



In the world of search, we’re always striving to deliver the answers you’re looking for. After all, we know you have a choice of a search engine every time you open a browser. As the Internet becomes bigger, richer and more interactive it means that we have to work that much harder to ensure we’re unearthing and displaying the best results for you.


CENIAI staff photo taken in 1990

CENIAI -- The Center for Automatic Interchange of Information -- was Cuba's networking link to the Soviet bloc during the pre-Internet days. The CENIAI staff understood the potential importance of networking for Cuba and were enthusiastic members of the international networking community.

This photo, showing many members of the CENIAI staff, was taken on the malecón in Havana in 1990 by Oscar Visiedo who was director of CENIAI at the time. You can see Oscar's proud comments and the names of the people by following this link to Oscar Visiedo's Facebook page. (Jesus Martinez, who was CENIAI Director four years later when Cuba connected to the Internet, is second from the left in the back row).

This was taken four years before CENIAI got their first IP connection to the Internet.

These were the Cuban Internet pioneers.

US Army jeep at the Bay of Pigs and networking pioneers in Cuba

I have done several studies of the Cuban Internet over the years, and my colleague Joel Snyder just found a bunch of pictures he took during a 1992 trip. Here are two -- more later.
We took a couple days off from interviews and presentations and went to the Bay of Pigs. Some folks were driving around in a jeep that had been abandoned by the US invaders. That is me standing in the back.
The second picture shows some of the people at CENIAI, the Cuban organization that, at the time, was responsible for pre-Internet connectivity to other Soviet block nations. They were the networking pioneers in Cuba and, in 1996, established an IP link to the Internet. Oscar Visideo has provided the names of some of the people here.

If you are curious to read more about the history of the Internet in Cuba, click here.